{"id":11770,"date":"2023-11-20T06:55:19","date_gmt":"2023-11-20T05:55:19","guid":{"rendered":"https:\/\/www.auditsi.eu\/?p=11770"},"modified":"2023-10-07T15:00:45","modified_gmt":"2023-10-07T13:00:45","slug":"identifier-et-rejeter-les-appels-de-demarcheurs-commerciaux-avant-de-decrocher","status":"publish","type":"post","link":"https:\/\/www.auditsi.eu\/?p=11770","title":{"rendered":"Identifier et rejeter les appels de d\u00e9marcheurs commerciaux avant de d\u00e9crocher"},"content":{"rendered":"<p style=\"text-align: justify;\">Quoi de plus p\u00e9nible que de recevoir des <strong>appels non sollicit\u00e9s<\/strong> ? Il s\u2019agit g\u00e9n\u00e9ralement de <strong>centres d\u2019appels<\/strong> qui appellent automatiquement des num\u00e9ros de t\u00e9l\u00e9phone pr\u00e9sents dans une base de donn\u00e9es en vue des proposer des services. La <strong>nouvelle r\u00e9glementation<\/strong> sur le <strong>d\u00e9marchage t\u00e9l\u00e9phonique<\/strong> applicable depuis mars 2023 encadre enfin ces <strong>appels intrusifs<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11772\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2.png\" alt=\"Rejeter un num\u00e9ro 2\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Les d\u00e9marcheurs (enfin, ceux ceux qui respectent la loi) doivent <strong>respecter des horaires<\/strong> stricts et restreindre le <strong>volume d&#8217;appels<\/strong> :<\/p>\n<ul>\n<li>Horaires : le d\u00e9marchage t\u00e9l\u00e9phonique est interdit le midi entre 13 h et 14 h, le soir \u00e0 partir de 20 h et ce jusqu\u2019\u00e0 10 h du matin, ainsi que les week-ends et jours f\u00e9ri\u00e9s ;<\/li>\n<li style=\"text-align: justify;\">Volume d&#8217;appels : un m\u00eame consommateur ne peut \u00eatre appel\u00e9 plus de quatre fois par p\u00e9riode de 30 jours, par le m\u00eame professionnel ou par un tiers agissant pour son compte. Ce d\u00e9compte prend en compte les tentatives d\u2019appels et les messages sur r\u00e9pondeur.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Par ailleurs, les d\u00e9marcheurs utilisant des <strong>syst\u00e8mes automatis\u00e9s d\u2019appels<\/strong> et d\u2019envois de messages doivent, depuis le 1er janvier, s&#8217;identifier \u00e0 l&#8217;aide de num\u00e9ros de t\u00e9l\u00e9phone (donc les appels masqu\u00e9s sont proscrits) commen\u00e7ant par:<\/p>\n<ul>\n<li>Num\u00e9ros g\u00e9ographiques : 0162, 0163, 0270, 0271, 0377, 0378, 0424, 0425, 0568, 0569<\/li>\n<li>Num\u00e9ros internet : 0948 et 0949.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Les <strong>num\u00e9ros de portables<\/strong> (commen\u00e7ant par 06 ou par 07) sont donc <strong>interdits dans ce cadre<\/strong>.<\/p>\n<p style=\"text-align: justify;\">Ces mesures rendent les <strong>d\u00e9marcheurs<\/strong> beaucoup ais\u00e9ment <strong>identifiables<\/strong>&#8230; et leurs <strong>appels filtrables<\/strong> y compris de mani\u00e8re syst\u00e9matique&#8230;<\/p>\n<p style=\"text-align: justify;\">Voici un tutoriel rapide pour bloquer des num\u00e9ros de t\u00e9l\u00e9phone (les copies d&#8217;\u00e9cran Android ci-apr\u00e8s peuvent vari\u00e9es selon la version de l&#8217;OS) :<\/p>\n<p style=\"text-align: justify;\"><strong><em>Pour bloquer un num\u00e9ro figurant dans le journal d&#8217;appel :<\/em><\/strong><\/p>\n<p style=\"text-align: justify;\">Un importun vient de vous d\u00e9ranger ? Vous souhaitez rejeter syst\u00e9matiquement ses prochains appels ? Rien de plus simple. Rendez-vous dans le journal d&#8217;appels, appuyez sur les trois petits points en haut \u00e0 droite de l&#8217;\u00e9cran :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11771\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-1.png\" alt=\"Rejeter un num\u00e9ro 1\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-1.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-1-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-1-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Puis s\u00e9lectionnez Ajouter \u00e0 la liste de rejet automatique :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11772\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2.png\" alt=\"Rejeter un num\u00e9ro 2\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Rejeter-un-numero-2-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Voil\u00e0 un importun de moins !<\/p>\n<p style=\"text-align: justify;\">Malheureusement les centres d&#8217;appels usent de listes de num\u00e9ros \u00e0 rallonge difficilement rejetables un \u00e0 un. Toutefois, maintenant que la loi \u00e0 fix\u00e9 par quels chiffres commencent les num\u00e9ros des centres d&#8217;appels, il suffit de <strong>bloquer ces s\u00e9ries de num\u00e9ros<\/strong> :<\/p>\n<p style=\"text-align: justify;\"><strong><em>Pour rejeter un num\u00e9ro ou une s\u00e9rie de num\u00e9ros :<\/em><\/strong><\/p>\n<p style=\"text-align: justify;\">Rendez-vous dans le param\u00e9trage des appels puis s\u00e9lectionnez Rejet de l&#8217;appel :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11773\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-1.png\" alt=\"Param\u00e9trer rejet 1\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-1.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-1-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-1-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">S\u00e9lectionnez Liste de rejet auto :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11774\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-2.png\" alt=\"Param\u00e9trer rejet 2\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-2.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-2-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-2-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">La liste des num\u00e9ros ayant d\u00e9j\u00e0 fait l&#8217;objet d&#8217;un rejet automatique appara\u00eet :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11775\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-3.png\" alt=\"Param\u00e9trer rejet 3\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-3.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-3-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-3-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Pour ajouter un num\u00e9ro (ou une s\u00e9rie de num\u00e9ros) \u00e0 la liste, cliquez sur le + (plus) en haut \u00e0 droite de l&#8217;\u00e9cran, puis :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11776\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-4.png\" alt=\"Param\u00e9trer rejet 4\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-4.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-4-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-4-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Entrez le d\u00e9but du num\u00e9ro \u00e0 rejeter, ici 0162 (cf liste cit\u00e9e plus haut) :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11777\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-5.png\" alt=\"Param\u00e9trer rejet 5\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-5.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-5-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-5-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Et s\u00e9lectionnez Commence par :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11778\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-6.png\" alt=\"Param\u00e9trer rejet 6\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-6.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-6-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-6-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Enfin, enregistrez vos choix :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11779\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-7.png\" alt=\"Param\u00e9trer rejet 7\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-7.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-7-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-7-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Votre choix appara\u00eet maintenant dans la liste des rejets automatiques :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11780\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-8.png\" alt=\"Param\u00e9trer rejet 8\" width=\"439\" height=\"780\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-8.png 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-8-169x300.png 169w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2023\/10\/Parametrer-rejet-8-576x1024.png 576w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">Voil\u00e0, tous les appels dont le num\u00e9ro commence par 0162 sont dor\u00e9navant rejet\u00e9s. Des appels intrusifs en moins !!!<\/p>\n<p style=\"text-align: justify;\">Bien entendu, le filtrage automatique n&#8217;est op\u00e9rant que sur les d\u00e9marcheurs qui respectent la r\u00e9glementation fran\u00e7aise et ne permet pas de contrer les <strong>appels malveillants<\/strong> (fraudeurs en t\u00eate&#8230;). <span style=\"color: #993366;\"><em><strong>&gt;&gt;&gt;<\/strong><\/em><\/span> Pour aller plus loin (liste rouge, inscription BlocT\u00e9l et applis pour <em>smartphones<\/em>) : <a href=\"https:\/\/www.auditsi.eu\/?p=10022\">En finir avec la plaie du d\u00e9marchage t\u00e9l\u00e9phonique et des appels malveillants<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10023\" src=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2022\/02\/Orange-Telephone-appel.jpg\" alt=\"Orange T\u00e9l\u00e9phone appel\" width=\"439\" height=\"710\" srcset=\"https:\/\/www.auditsi.eu\/wp-content\/uploads\/2022\/02\/Orange-Telephone-appel.jpg 720w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2022\/02\/Orange-Telephone-appel-186x300.jpg 186w, https:\/\/www.auditsi.eu\/wp-content\/uploads\/2022\/02\/Orange-Telephone-appel-633x1024.jpg 633w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/p>\n<p style=\"text-align: justify;\">___<\/p>\n<p style=\"text-align: justify;\">Pour aller plus loin : <a href=\"https:\/\/www.auditsi.eu\/?p=9989\">Cr\u00e9er une sonnerie de t\u00e9l\u00e9phone personnalis\u00e9e avec Audacity<\/a><\/p>\n<div id=\"sconnect-is-installed\" style=\"display: none;\">2.13.0.0<\/div>\n<div id=\"sconnect-is-installed\" style=\"display: none;\">2.13.0.0<\/div>\n<div id=\"sconnect-is-installed\" style=\"display: none;\">2.13.0.0<\/div>\n<div style=\"padding-bottom:20px; padding-top:10px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - https:\/\/www.hupso.com\/share\/ --><a class=\"hupso_counters\" href=\"https:\/\/www.hupso.com\/share\/\"><img decoding=\"async\" src=\"https:\/\/static.hupso.com\/share\/buttons\/lang\/fr\/share-small.png\" style=\"border:0px; padding-top:2px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_c=new Array(\"twitter\",\"facebook_like\",\"facebook_send\",\"email\",\"print\",\"linkedin\");var hupso_counters_lang = \"fr_FR\";var hupso_image_folder_url = \"\";var hupso_twitter_via=\"BenoitRiviere14\";var hupso_url_c=\"\";var hupso_title_c=\"Identifier%20et%20rejeter%20les%20appels%20de%20d%C3%A9marcheurs%20commerciaux%20avant%20de%20d%C3%A9crocher\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/counters.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"excerpt":{"rendered":"<p>Quoi de plus p\u00e9nible que de recevoir des appels non sollicit\u00e9s ? Il s\u2019agit g\u00e9n\u00e9ralement de centres d\u2019appels qui appellent automatiquement des num\u00e9ros de t\u00e9l\u00e9phone pr\u00e9sents dans une base de donn\u00e9es en vue des proposer des services. La nouvelle r\u00e9glementation sur le d\u00e9marchage t\u00e9l\u00e9phonique applicable depuis mars 2023 encadre enfin ces appels intrusifs. Les d\u00e9marcheurs &#8230;<\/p>\n<p><a href=\"https:\/\/www.auditsi.eu\/?p=11770\" class=\"more-link\">Continue reading &lsquo;Identifier et rejeter les appels de d\u00e9marcheurs commerciaux avant de d\u00e9crocher&rsquo; &raquo;<\/a><\/p>\n<div style=\"padding-bottom:20px; padding-top:10px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - https:\/\/www.hupso.com\/share\/ --><a class=\"hupso_counters\" href=\"https:\/\/www.hupso.com\/share\/\"><img src=\"https:\/\/static.hupso.com\/share\/buttons\/lang\/fr\/share-small.png\" style=\"border:0px; padding-top:2px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_c=new Array(\"twitter\",\"facebook_like\",\"facebook_send\",\"email\",\"print\",\"linkedin\");var hupso_counters_lang = \"fr_FR\";var hupso_image_folder_url = \"\";var hupso_twitter_via=\"BenoitRiviere14\";var hupso_url_c=\"\";var hupso_title_c=\"Identifier%20et%20rejeter%20les%20appels%20de%20d%C3%A9marcheurs%20commerciaux%20avant%20de%20d%C3%A9crocher\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/counters.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7,469],"tags":[628,2594,3008,2598,2599,2593,2597,1621,146,2075,26,497],"class_list":["post-11770","post","type-post","status-publish","format-standard","hentry","category-breves","category-reglementation-et-demarche-daudit","tag-android","tag-appel-malveillant","tag-appels-masques","tag-blocage-dappel","tag-centre-dappels","tag-demarchage-telephonique","tag-filtrage-dappel","tag-fraude","tag-malveillance","tag-numero-de-telephone","tag-prevention-de-la-fraude","tag-smartphones"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"_links":{"self":[{"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/posts\/11770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11770"}],"version-history":[{"count":4,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/posts\/11770\/revisions"}],"predecessor-version":[{"id":11784,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=\/wp\/v2\/posts\/11770\/revisions\/11784"}],"wp:attachment":[{"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.auditsi.eu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}